Contact Us
One inbox covers support, billing, privacy, and partnerships. Write to us and a person reads it — no ticket maze, no bots.
Pick a subject
Each row opens a message to the address above with the subject filled in, which is what gets your mail to the right person fastest.
Product supportHumanizer or detector results, account access, or something that looks broken.Write →Billing & subscriptionsInvoices, plan changes, or a charge you do not recognise.Write →Refund requestApproved for any charge within 14 days. Include your order or transaction ID.Write →Privacy & data requestsExport or deletion of the data held against your account.Write →Partnerships & pressIntegrations, affiliate programmes, media and collaboration proposals.Write →Feedback & feature requestsTell us what a rewrite got wrong, or what you wish the tool did.Write →
Answer it yourself, right now
These cover most of what people write in about, and none of them need us.
Cancel or change your plan
Your account page cancels a subscription in one click and shows your word balance.
Plans & word limits
What the free tier includes, and what each paid plan adds.
Refund policy
Every charge carries a 14-day refund guarantee, each renewal included.
Privacy policy
What we store, how long we keep it, and how to have it deleted.
What to put in your message
- The email address on your account — it is how we find you.
- For anything billing or refund related, the order or transaction ID from your Dodo Payments receipt.
- For a result you were unhappy with, the text you pasted in and what came back.
- For a bug, the browser you used and what you were doing when it happened.
New to TextHumanizer?
- How to humanize AI text — step-by-step guide for new users
- About TextHumanizer — what we build and who it's for
- The blog — writing guides and product notes